At Cumberland Valley School District, we believe in providing our students with the resources they need to succeed in their future careers. Because of this, Cumberland Valley will fund at least 50% of your Emerge Prepared program, normally ranging from $2,500 to $4,000, through a generous educational fund.
What does an IT Support Professional do?
IT Support Professionals are responsible for analyzing, troubleshooting and evaluating technology issues. This career training helps you support internal clients or external customers of a company by identifying security risks, configuring operating systems and networks and providing system maintenance.
Where do they work?
IT Support Professionals work in various industries and most work in offices.
Requirements
- Web browser with internet connection
- Course registration & payment
Training Materials Provided
- Expert-led video-based training
- Competency assessments
- National Certification exam fee
IT Support Professional
Outcomes
According to the Bureau of Labor Statistics, employment in computer and information technology occupations is projected to grow by 15% from 2021 to 2031. This equates to about 418,500 new jobs per year from both projected growth and replacement needs.
Skills Learned
Upon completion of this training, you’ll be able to:
- Maintain, support and work efficiently with computers
- Understand the fundamentals of computer technology, networking and IT security
- Set up basic security, software updates and wireless devices
- Identify hardware, peripheral, networking and security components
- Know how to perform proper computer safety procedures and best practices
Courses
CompTIA IT Fundamentals |
A+ Comprehensive |
IT Support Professional Job Possibilities
HIDDEN
Desktop Support Specialist
HIDDEN
Help Desk Technician
HIDDEN
Technical and Software Support Specialist
Certification Information
Upon completing your training, you’ll be qualified to earn the CompTIA IT Fundamentals certification and the CompTIA A+ certification.
CompTIA A+
A+
The CompTIA A+ certification helps launch your IT career even further with enhanced skills in hardware, networking, security, software troubleshooting and operational procedures. Earning this certificate will boost your IT confidence and create a multitude of IT career opportunities to pursue.
CompTIA ITF+
IT Fundamentals
The CompTIA IT Fundamentals certification helps you break into the IT sector because the certificate showcases to employers you have basic IT knowledge and skills. It’s ideal for non-technical professionals since the certificate covers all areas of IT foundations.
Issuing Authority
IT Support Professional Enrollment
- Students who wish to enroll in an online certificate program must connect first with their school's guidance counselor to get approval. Please contact Mrs. Miller at 717.506.3401 or admiller@cvschools.org to get started.
- Students must then receive parent consent via a signed copy of the Guardian Consent Form prior to enrolling in a program (available through the guidance office).
- The students' guidance counselor will work directly with Harrisburg University to enroll them for the program.
- Emerge Prepared programs are fully funded through a generous educational fund so no payment is collected from the student.
- Upon enrolling, students will be paired with a Student Success Advisor who will act as a coach and mentor throughout the program.
If students need additional funding source, we offer many convenient options.
Pay in full using any major credit card, PayPal, or Venmo. Select “credit card” as your payment option.
Apply for PayPal Credit and pay zero interest if your balance is paid in full within 6-months. Complete a quick application and you’ll receive a credit decision within seconds.
Pay for your training with an education loan through Sallie Mae or Meritize.
Complete the course registration process to reserve your seat using one of these options.
PROGRAM COMPARISONS
EMERGE PREPARED | similar Community College Program | |
|---|---|---|
Program & Tuition Cost | $4,000 | Up to $20,000 |
Exam Fees, Books & Materials | Included | Up to $750 |
Schedule Flexibility | On-demand 24/7 | Set class schedule |
Travel Requirements | None: 100% online | On-campus classrooms |
Student Support | Personal Advisors: text, call and email access | Professors: scheduled office hours |
Career Coaching | Exam-tailor + soft-skill training to build well-rounded careers | Exam-based + prerequisites and electives to meet credit |
Content Delivery | 3D animations, immersive environments, interactive activities, game-based learning | Professor lectures |
Emerge Prepared | Community College | |
|---|---|---|
Program & Tuition Cost | $4,000 average | Up to $20,000 |
Exam Fees, Books & Materials | Included | Up to $750 |
Job Ready In | 3–6 months | 24–48 months |
Schedule Flexibility | On-demand 24/7 | Set class schedule |
Travel Requirements | None: 100% online | On-campus classrooms |
Student Support | Personal Advisors: text, call and email access | Professors: scheduled office hours |
Career Coaching | Exam-tailor + soft-skill training to build well-rounded careers | Exam-based + prerequisites and electives to meet credit |
Content Delivery | 3D animations, immersive environments, interactive activities, game-based learning | Professor lectures |
Meet Your Training Specialist!
Your Workforce Training Specialist will help you understand your program, help with clinical placement, and answer any questions you have! Get in touch with your Workforce Training Specialist to learn more about your program, Harrisburg University, and how to start achieving your career goals.
To begin the enrollment process, please contact Mrs. Miller at 717.506.3401 or admiller@cvschools.org to get started.
FAQ
Students have access to complete program materials for two years. But most students finish their courses sooner.
Note: Some programs require a clinical component beyond the online coursework which extends the program length.
No, these courses do not count for college credit.
Yes, our training program is fully online and asynchronous.