Welcome Students!

1. What if a student drops the coursework certification program?
   – Payment already invested by the student’s family is non-refundable.
2. What if a student desires to change the coursework certification area?
   – The student/family would pay any difference in cost of the certification.
3. What if a student who is enrolled in Emerge Prepared coursework moves out of the district?
   – If the move occurs before the student completes 50% of the coursework, the family will be responsible for paying the remaining balance in order for the student to finish.
   – If the move occurs after the student has completed 50% of the coursework and the student can continue to access the coursework, CVSD will proceed with paying the remaining balance once completed.

Students who enroll in Emerge Prepared are responsible for paying 50% of the course cost. Payment is due by the deadline as established by the program administrator. Cumberland Valley School District will pay the remaining 50% cost upon course completion. Students who qualify for Free/Reduced lunch are eligible for discounted fees.

After sixty (60) days of inactivity combined with a lack of communication, the student may be placed on Academic Probation. During the 60 days preceding probation, repeated efforts will have to be made to contact the student in order to offer/deliver assistance and to encourage the student to get back on track with their studies (pace of program). After 30 Days of Academic Probation, Harrisburg University will review the student’s record and make a recommendation to extend the Probation period or dismiss the student from his/her program. This decision is made by the advisor. Any student who is placed on Probation remains eligible for program continuation and ultimate completion unless formally dismissed from the program. To exit probationary status, the student must simply contact Harrisburg University to request that a consultation take place. At that time, the student must decide whether they wish to Withdraw (with or without a refund, depending on progress) or work to regain good standing within his/her training program.

A student may be admitted into a Harrisburg University Certification Program upon satisfying all of the following requirements:

1. The student must complete a Harrisburg University Student Application and Enrollment Agreement.
2. The student must have a consultation with a Harrisburg University Representative to evaluate skill and experience levels and identify education and career goals.
3. Students must be at least 18 years of age or have parent/legal guardian authorization.
4. Because Harrisburg University programs are delivered and supported in English, our policy is to enroll students who are able to read, write, and speak the English language. At this time, Harrisburg University does not enroll anyone who does not meet this requirement.
5. For the RX-3000 Pharmacy Technician Professional program only, we require a copy of a government-issued photo ID in order to validate identity.

Good attendance and academic performance are crucial for a successful learning experience. As each class includes material, labs, and other exercises that build upon each other throughout the duration of each course and program, it is important that students complete all classes and lab sessions for which they are enrolled. All programs are self-paced. However, each course and program has an assigned duration which has been built into a master “Learning Plan” for each student. Each Learning Plan has a respective “Course Schedule” containing a blueprint for completing each course and program within the recommended duration of the program. While self-paced, each program requires that the student devote 15-20 hours/week to their training. Doing so will ensure successful program completion within the assigned duration of the program.

Cheating can be defined as any inappropriate collaborative activity in which the work submitted does not represent the work of the enrolled student. This would include submission of someone else’s work, submission of answers obtained through inappropriate measures, or providing answers to another student. If cheating is suspected, the student will be notified and required to respond in writing to the charges made. The response will go to an academic review for a decision on the student’s enrollment. Disciplinary action can be applied up to and including termination of the student’s enrollment. Any inappropriate behavior on the part of a student will result in an invalid submission, which must be repeated.

All Harrisburg University students are expected to adhere to the standards and policies established by Harrisburg University. Failure to adhere to the Student Code of Conduct will be subject to disciplinary action up to and including dismissal or expulsion from Harrisburg University.

Students are expected to:

• Uphold and follow all codes of conduct, including this code and all rules applicable to class environments, Harrisburg University-sponsored activities, including off-campus activities.
• Obey all applicable Harrisburg University policies and procedures and all local, state, and federal laws.
• Respect the learning environment, which includes, but is not limited to, participating and completing class assignments.
• Uphold and maintain academic and professional honesty and integrity.
• Be responsible for their behavior and respect the rights and dignity of others both within and outside the Harrisburg University community.
• Not share login credentials, curriculum, or any other course/program materials
• Not copy or reproduce course materials. All Harrisburg University online course content is copyrighted under the United States Copyright law.
• Maintain respectful written and verbal communication with Harrisburg University team members, instructors, and other students. Abuse of any form is not permitted.
• Not interfere with the educational opportunity of other prospective, current or alumni students.
• Refrain from soliciting, aiding, or inciting others to commit a violation of the student code of conduct. Not participate in, or contribute to, disruptive behavior within the discussion boards
• Not threaten to or carry out acts of mental or bodily harm to others.
• Not misuse or abuse any Harrisburg University equipment that is used or accessed throughout your training program. This includes, but is not limited to, hardware, software, and internet-based resources.
• Not knowingly falsify or provide misleading information.
• Not engage in acts of stalking, or any type of harassment, including but not limited to verbal, physical, or sexual, or race or gender discrimination, including gender identity.

Additional externship/clinical site expectations (if applicable):

• Adhere to the externship site’s work schedule, policies, and procedures. Violation of an externship site’s schedule, policies, or procedures, may be considered a violation of the Student Code of Conduct. 

Academic Misconduct, Academic Integrity, and Professional Behavior

1. Academic misconduct is defined as any activity that undermines the academic integrity of the institution.
2. Academic integrity is defined as the demonstration of honest and moral conduct in an academic environment.
3. Professional behavior is defined as consistent conduct and behavior that conveys respect for the dignity of Harrisburg University team members and students.

Academic integrity is expected of all students. Some programs may have additional student responsibilities associated with them based on additional standards and/or professional standards, as well as compliance with federal and state laws. Harrisburg University views any act of academic dishonesty or unprofessional behavior as a serious offense that may require disciplinary measures, up to and including dismissal or expulsion from Harrisburg University. Violations of academic integrity and professional behavior include, but are not limited to, the following acts:

1. Cheating: Unauthorized use of notes or study aids, or acquiring information from another student’s materials, on an examination; obtaining a copy of an examination or question from an exam prior to taking the exam; altering work with the intent to deceive another person to do one’s work and then submitting as one’s own work; allowing another person to take an examination in one’s name; submitting duplicate work for multiple assignments without proper citation is considered plagiarism.
2. Aiding cheating or other acts of dishonesty: Providing material or information to another student with the knowledge that this material or information will be used to deceive Harrisburg University staff.
3. Plagiarism: Presenting within one’s own work the ideas, representations, or words of another person without customary and proper acknowledgment of that person’s authorship is considered plagiarism. Students who are unsure of what constitutes plagiarism should consult with Harrisburg University. Claims of ignorance will not necessarily excuse the offense.
4. Data misrepresentations: Fabricating data; deliberately presenting in an assignment data that were not gathered in accordance with the assigned guidelines or are deliberately fabricated; or providing an inaccurate account of the method by which the data were gathered and generated.
5. Falsification of Academic Records or documents: Falsification of academic records or documents includes, but is not limited to, altering any documents affecting academic records; forging signatures or falsifying information of an official academic document such as a progress report, or any other official Harrisburg University letter or communication, will constitute academic dishonesty.
6. Unauthorized access to computerized academic or administrative records or systems. Unauthorized access to computerized academic or administrative records or systems means viewing or altering Harrisburg University’s records without authorization; copying or modifying Harrisburg University’s computer programs or systems without authorization; releasing or dispensing information gained through unauthorized access, or interfering with the use or availability of computer systems or information. Also, when Harrisburg University-sponsored activities are held at locations owned or managed by other institutions or organizations, the unauthorized use, viewing, copying, or altering of those institutions’ computer records, systems, or programs would similarly constitute a violation of academic integrity.
7. Unprofessional or inappropriate behavior within an externship experience: Conduct that is considered to be lewd, indecent, obscene, inappropriate, and/or non-compliant with professional standards; or a violation of clinical or other affiliated site expectations or guidelines; or a violation of federal or state laws.
8. All other Harrisburg University policies not listed related to academics: Violation of any other Harrisburg University policies.

Personal misconduct involving computers/technology

Unauthorized use of computers and technology. Theft of abuse of computer(s) and resources including, but not limited to:

1. Unauthorized entry into a file, to use, read, or change the contents, or for any other purpose
2. Unauthorized transfer of a file, including peer-to-peer file sharing
3. Use of another individual’s identification and/or password
4. Use of computer, network, or resources to interfere with the work of another student or Harrisburg University employee
5. Use of computer, network, or resources to interfere with the work of normal operation of Harrisburg University’s computing system

Students who need to replace any lost/stolen/damaged or misplaced study materials should call or email their Training Specialist for assistance. There will be a replacement fee for each item. On occasion, Harrisburg University may have a “used” book that can be purchased at a discounted rate.

Harrisburg University does not perform criminal background checks for these programs, nor do we test students for illicit drug use. Please be advised that while Harrisburg University does not perform these checks, the student’s drug, criminal, or immunization status may prevent future employment as a healthcare or IT professional. Externship sites, employers, and State Boards of Pharmacy or other regulatory boards have regulations about drug use and criminal backgrounds. Regulatory boards, externship sites, employers, and other organizations may require these screenings for placement, and adverse results may prohibit you from moving forward in the program.

Example: Because the RX-3000 program requires that the student complete an externship, a failed drug test administered by the externship site (such as Walgreens) may prevent the student from completing the Harrisburg University program requirements resulting in disqualification from the Rx-3000 program.

The student understands that Harrisburg University does not hold any control over the drug, immunization, criminal, or background screening processes or policies held by any organization outside of Harrisburg University.

Dismissal refers to the termination of a student’s active enrollment with Harrisburg University, resulting in a student’s removal from their Harrisburg University program. Being dismissed from a program does not absolve a student from any financial agreements made with Harrisburg University. If a student has a contract with a sponsor or other funding source, the student may need to check in with that source to learn how being dismissed may impact that agreement. Reasons for dismissal include, but are not limited to, the following:

• Acts of plagiarism and academic dishonesty – Warning
• Inappropriate sharing of login credentials, curriculum, or any other course/program materials – Warning
• Unauthorized copying or reproduction of program/course materials. All content of Harrisburg University online courses is copyrighted under The United States Copyright law. – Warning
• Financial fraud or misuse of unapproved payment methods – Warning
• Unprofessional communications or harassment towards Harrisburg University staff, other instructors, clinical site/externship colleagues, supervisors, patients, or other students – Warning/ Immediate Dismissal
• Interference with the educational opportunity of other students – Warning
• Soliciting, aiding, or inciting others to commit a violation of the student code of conduct – Warning

Additional externship/clinical site causes for dismissal (if applicable):

• Misconduct at a clinical or externship site – Warning/ Immediate Dismissal
• Termination from a clinical or externship site – Immediate Dismissal
• Does not uphold positive standings or adhere to the clinical or externship site’s work schedule and its policies and procedures, including dress code and/or uniform requirements. – Warning/ Immediate Dismissal
• Possession, consumption, distribution, or being under the influence of alcohol and/or controlled or illegal substances when at the clinical or externship site – Immediate Dismissal
• Students may possibly receive one warning for violating the student code of code as a courtesy. No subsequent warnings will be provided for repeat offenses. However, students may appeal the decision if they are dismissed from the Harrisburg University program.

Students who have been dismissed from Harrisburg University are not eligible for reinstatement or readmission unless a submitted appeal is approved after review and consideration.

If a student has a question or problem, please contact your Student Success Coach. It is the policy of Harrisburg University to resolve student concerns in a swift and equitable manner. Students have the right to submit a complaint or grievance to Harrisburg University through any means of their choosing. If by email, submit to: CVSchools@HarrisburgU.edu. If by phone, call (717) 803-8552.

Mailed communication should be mailed to their Training Specialist at the location below:

Harrisburg University
c/o Emerge Education
4550 Lena Drive, Suite 203
Mechanicsburg, PA 17055

Harrisburg University is committed to providing a learning environment that is free of discrimination. Equal opportunity will be extended to all persons in all aspects of our program. Harrisburg University will not discriminate against a student because of race, color, religion, sex, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, or medical condition. If a student believes he/she is being discriminated against, he/she should report the facts of the incident to Harrisburg University in writing (see Grievance and Appeal Procedures).

Harrisburg University Official Student Documents

A signed and stamped copy of your transcript, education verification letter, or award of program completion (certificate) can be sent by Harrisburg University directly to you, an institution or an employer designated on your request. The following fees apply to official student document orders:

Cost for digital processing: $3.25

Cost for print and mailed services

USPS Domestic: $2.50 shipping/handling (+ $3.25 request fee) = $5.75

USPS International: $5.25 shipping/handling (+ $3.25 request fee) = $8.50

Cost for expedited services

FedEx (Overnight Domestic):  $30 shipping/handling (+ $3.25 request fee) = $33.25

FedEx (International Priority): $55 shipping/handling (+ $3.25 request fee)  = $58.25

A transcript and other documents may not be considered official if they are not sent directly by Harrisburg University to the designated recipient. Contact Harrisburg University for more information.

Unofficial Program Progress Report:  An unofficial program progress report, that is not signed or stamped, can be printed by a student from their Harrisburg University Learning Portal.

Need Help? Contact your Harrisburg University Training Specialist.

During the enrollment process, all students are provided with a unique username and password, which allows them to log into the Harrisburg University Learning Portal to access online training and to complete assignments, quizzes, and final exams. Each username and password combination is unique to every individual student, and Harrisburg University’s Code of Conduct policy prohibits students from sharing this information. Student identity is verified by confirming the student’s first and last name, address, and telephone number prior to releasing any information. Students are responsible for all comments, exams, and assignments posted on their accounts. If a student feels that his or her account was compromised by someone else, he or she must change his or her password immediately and notify the school. Harrisburg University will use the e-mail listed on a student’s account to send academic and school updates. These communications can be personal in nature, and for this reason, we recommend that students use an e-mail that is not shared with others.

If Harrisburg University suspects that a student’s account has been compromised, access to the student account may be blocked until the student’s identity has been verified. This process is done only to protect the student’s interest. Students are responsible for all comments, quizzes, exams, and assignments posted on their accounts. If a student feels that his or her account was compromised by someone else, he or she must change his or her password immediately and notify the school.

All certification exams (not administered by Harrisburg University) require that the student’s identity be confirmed by a proctor, by review and verification of a government-issued identification.

Permanent academic records, which include transcripts, are maintained by Harrisburg University for students. Individual records will be maintained for a minimum of six (6) years following the end of the last Enrollment Period, graduation, or withdrawal. It is the policy of Harrisburg University to not release educational or financial information to anyone other than the student. To release information to anyone other than the student, Harrisburg University must have written consent from the student to do so. The student must complete the Student Information Release Form. 

Exclusions:

School officials with legitimate educational interests;

Other schools to which a student is transferring;

Specified officials for audit or evaluation purposes;

Appropriate parties in connection with financial aid to a student;

Organizations conducting certain studies for or on behalf of the school;

Accrediting organizations;

To comply with a judicial order or lawfully issued subpoena;

Appropriate officials in cases of health and safety Harrisburg Universityncies; and

State and local authorities, within a juvenile justice system, pursuant to specific state law.

The acceptance of transfer academic credits to another institution is determined by the receiving institution. Institutions individually establish criteria for transfer credit acceptance based on many factors, including but not limited to course content, degree or non-degree course, final grade, credits (if any) per course, type of accreditation, age of credits, etc. 

Courses in Harrisburg University’s certificate programs may or may not transfer to other institutions and depend solely on the receiving institution’s criteria and determination. Harrisburg University does not imply or guarantee the transferability of credits from its certificate programs. Harrisburg University has not entered into an articulation or transfer agreement with any college or university. 

Due to the unique nature of Harrisburg University training programs and the fact that Harrisburg University instructors/staff must verify that the school’s standards have been met, students are not permitted to transfer credit in for any of the instruction. Students in all programs must meet the requirements assigned to the program, with no variance between individual learners. Additionally, Harrisburg University training programs and courses are measured in Clock Hours, not Credit Hours.

Students must be at least 18 years of age to participate in a clinical placement and to sit for their certification exams. Students who have completed their program coursework are responsible for verifying with the corresponding national certification body that their program and clinical requirements (if applicable) have been met and that their coursework satisfies any state or local educational licensing requirements for compulsory-age students.

Exam preparation tools are available to assist students in preparing for his/her certification exam. Harrisburg University provides students with an assortment of these tools at no additional charge. Practice exams, online assessments, and other preparation tools are available from a variety of online providers, which can be purchased by the student. While recommended, these tools are not required for students to purchase.

Because Harrisburg University sponsors students for all healthcare certification exams, we are notified of all student exam results as soon as they become available. In certain instances, exam results may not be made immediately available to Harrisburg University – in which case we require that the student notify your Training Specialist of exam results directly. CompTIA exam results are not released to anyone except the student who has attempted the exam. 

Since Harrisburg University does not cover the cost of exam re-takes, we effectively do not “sponsor” the second attempt. Due to this fact, Harrisburg University does not automatically receive exam results for non-sponsored exams. In these cases, it is the student’s responsibility to report a PASS or FAIL exam result to Harrisburg University.

To be registered for National Certification exams, students must have successfully completed 100% of the program content, including all Chapter Review Quizzes (80% min score), and Course Final Exams (80% min score) as well as any additional course-related assignments. While the cost of exams is covered by Harrisburg University, as a Sponsor, we reserve the right to determine exam readiness. Fees for exam registration will be paid by Harrisburg University only within the Enrollment period or formally approved three (3) month extension. 

Within the eligible exam registration period, Harrisburg University will make every effort to ensure that students are provided with appropriate supplemental materials or resources, as deemed necessary, to meet the requirements related to the CURRENT exam objectives relevant to the student’s eligible exam(s). Due to the ever-changing nature of curriculum and exam objectives, this policy is necessary to ensure that Harrisburg University only sponsors students’ exam registration in a situation where the program completion is aligned with current exam objectives.

The cost for the first attempt of each eligible National Certification exam within a student’s program is covered by Harrisburg University. Harrisburg University is a recognized INSTITUTIONAL SPONSOR of all certificate exams for which we prepare students. Harrisburg University’s sponsorship of your exam demonstrates to the Certifying body that you have completed your education through a recognized training provider. Students who have registered for an exam under the sponsorship of Harrisburg University will not be charged for the certification exam. Students are provided details of which exams he/she will be eligible to attempt prior to their enrollment in the program. In many cases, students will be eligible for MORE THAN ONE exam. Harrisburg University will cover the cost of the first attempt on each eligible exam only. The cost for any exam re-take will be the responsibility of the student. If a student fails his/her first exam attempt, he/she may use the value of their voucher for a secondary exam to cover the cost of the retake. PLEASE NOTE: In this case, he/she then forfeits the voucher for the secondary exam and any future registration cost will be the responsibility of the student.

Except as noted above (see National Certification Exam Payment and Registration), Harrisburg University does not offer complimentary retakes for any exams. Students will be responsible for all charges associated with scheduling and sitting for a retake examination. Students may purchase exam vouchers by contacting your Training Specialist. Payment must be received in full by Harrisburg University before a voucher number will be issued to the student.

Access to Online Video Content via the Learning Portal is granted for a period of TWENTY FOUR (24) MONTHS from the Official Program Start Date (defined as ENROLLMENT PERIOD) of the student’s program, regardless of the assigned duration of the enrolled program. Additionally, all students are eligible for support for a period of 24 Months from the Start Date (Enrollment Period) of the student’s program. The availability of extended time beyond the scheduled End Date is provided in the event a student has been provided an approved program extension, as well as to allow all students ample time for course review complimented by Harrisburg University Exam Preparation support during the time preceding National Certification Exams. If the student completes his/her program within the 24 Month Enrollment Period and needs additional time to prepare for National Certification Exams, he or she MAY FORMALLY REQUEST A ONE-TIME THREE (3) MONTH EXTENSION to the Learning Portal, that will allow for additional review prior to sitting for his/her National Certification Exam(s). This three (3) month extension will immediately follow the twenty four (24) month Enrollment Period. A formal email request must be sent to your Training Specialist (CVSchools@HarrisburgU.edu) PRIOR to the 24 month Enrollment Period expiration.

Any student who has been dismissed, according to the Harrisburg University Dismissal Policy, immediately and permanently loses access to the Learning Portal. Such students must re-enroll in a Harrisburg University program in order to regain access to the Learning Portal.

Students who have met their program requirements, and have paid their tuition in full are eligible for receipt of a Certificate of Completion from Harrisburg University, which awards the student with eligibility to Harrisburg University-sponsored certification exams. Upon completion, students can immediately download their Certificate of Completion in the program wrap-up section in the LMS.

While reasonable efforts will be made to do so, placement in a clinical setting is not guaranteed, and depends on a variety of factors including student geography and availability of a participating location. Students are allowed the option to set up their own clinicals.

While not guaranteed, we will make every reasonable effort to assist students with career placement with
Emerge Prepared partners.

The majority of Harrisburg University programs are comprised of multiple courses, and each course will contain predecessor requirements that must be achieved/completed prior to advancing to the next course. Due to this fact, it is imperative that students understand that they must follow the outline of courses as defined by Harrisburg University. In order to do so, a minimum passing score must be achieved within each of the modules/chapters of a single course before the next course will be accessible.

Upon completion of his/her program, the student is required to complete an End of Program Survey. The survey includes questions on student engagement, student readiness, instructor and academic support, technology, curriculum, resources, and other support. Student feedback through the survey is an opportunity for students to have a voice in their program of study and is an essential part of our process of continual improvement.

A final PASS/NON-PASS grade will be assigned based on the composite results of all modules within the student’s program. A PASS grade will be assigned upon verification that all required components of the program have successfully been completed. A Non-Pass grade is not officially recognized/reported or assigned until the student’s access to his/her training has reached the maximum 24-month expiration.

In order to achieve a PASS grade for the program, students must meet the following requirements:

1. View all course video chapters as assigned
2. Attempt and Pass all chapter review quizzes with a minimum score of 80%
3. Scored at least 80% on each assigned course Final Exam
4. Successfully complete any other program-specific requirements (as presented in the syllabus or course schedule/outline)
5. Successfully complete a minimum of 160 hours of hands-on experiential training through an organized externship (RX-3000 Program ONLY)

*Some specialty courses/programs require that the student submit additional assignments, video simulations, or other assessed work.

Students are given a 21-day period at the beginning of their program.  A student who withdraws during this time can do so without any financial penalty.  However, following the grace period if the student has not logged into or begun the course they will be financially responsible for their percentage of the cost of the program. 

Quiz and Exam grades are available immediately after completion of the quiz/exam. Quizzes and Exams are considered PASS/FAIL, with a minimum passing score of 80% for all Quizzes and 80% for all Final Exams. Each may be re-taken until a satisfactory score is achieved. This is to ensure that the student is more easily able to identify difficult/challenging areas where improvement may be needed, re-focus efforts on these areas, and then re-assess for mastery of content. Some programs have graded components/assignments that are manually reviewed. Please allow up to 72 hours for such assignments to be graded and for the grade to be posted on the student’s record.

By enrolling in a Harrisburg University program, you have agreed to follow the curriculum as it has been designed. The content, order of courses, duration of program and assignments (video lectures, chapter quizzes, course final exams, lab and workbook activities, textbook review, etc.) have been blended in such a way as to provide students with the skill sets, knowledge, and expertise required for certification success.

Occasionally, a student may begin a certification program and then determine that the related career field is not ideal for him/her. Rather than Drop/Withdraw from the course, students have a ONE TIME option to Transfer to another course within the Harrisburg University catalog of equal or lesser tuition value. Requests for program transfer must be received by Harrisburg University PRIOR TO the student’s official Program End Date, without exception. Students who have completed greater than 50% of his/her original program will NOT be eligible for a transfer.

Harrisburg University provides students with many mechanisms to help students stay on track for timely completion of program requirements. Students accessing their training through the Harrisburg University Learning Portal have on-demand access to their current “Progress Report”. This report displays students’ percent progression through their program and shows all quiz and exam results. In some cases, where requested or required, students will have a “narrative” record of their progress submitted by their Training Specialist on a bi-weekly basis. At the conclusion of training, this report will serve as the unofficial transcript for program completion.

It is Harrisburg University’s sincere intent that students succeed in their programs. Harrisburg University will make every effort to ensure this objective. Students are tracked and monitored on a continuous basis, and each student’s progress is measured against where he/she should be with regard to the defined duration of the program. If a student is determined to be off-track, the student will be notified, and corrective action will need to occur. Corrective action can be as simple as the student devoting additional time to his/her studies in order to catch up, or as extensive as a required consultation with your Training Specialist, wherein a revised schedule can be created based on a remedial plan in more extreme cases of deficiency.

If the student’s progress is severely deficient and the student does not respond to contact efforts towards getting him/her back on track, the student may be placed on Academic Probation after a defined period of time (described in the Academic Probation policy). During this period, outreach and support efforts performed may be temporarily or permanently discontinued.

Upon enrollment, an official Student Record is created for each student. The Student Record contains the current demographic information about each student, including their physical and email address, and phone number(s). Additionally, the Student Record is a storage repository for all communication between Harrisburg University and the Student. It is the responsibility of the student to ensure that the information within our records is accurate and current. All e-mail correspondence from Harrisburg University will be sent to the e-mail address listed in the student record. Also, where applicable, materials will be shipped to the address on the student profile. Harrisburg University is not responsible for shipments or correspondence sent to the incorrect shipping address or e-mail address.

If you need a temporary leave of absence from the program, a request should be made in writing (email is satisfactory) to Harrisburg University. A ONE MONTH leave of absence will be granted for good cause. Based on need, the leave of absence may be extended in one-month increments, up to a total of THREE (3) Months of maximum leave. A leave of absence does not extend the required time for completion. If a student fails to request an extension in a timely manner or cannot complete the course successfully during the extended time, the student will not be eligible for a passing grade.

Harrisburg University’s official communications are sent by email. Most official forms require electronic communication by e-mail unless forms or directions state otherwise. Students MUST check their email regularly and respond, where needed, to any communications sent from Harrisburg University.

Accessibility Statement 

Harrisburg University complies with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and state and local requirements regarding students with disabilities. Harrisburg University does not discriminate on the basis of race, color, gender, religion, national origin, age, or physical disability. Harrisburg University will provide reasonable accommodations or services to qualified students with disabilities.  Harrisburg University has designed a protocol to make reasonable accommodations where applicable above and beyond current accessibility.

Harrisburg University is committed to making its electronic and information technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. Regular testing (both internal and by a third party) is conducted to identify conformance issues, with processes in place for timely remediation of accessibility issues that are identified.

Harrisburg University is committed to providing an online educational experience that is accessible to users regardless of the user’s disabilities to satisfy the requirements of the Americans with Disabilities Act of 1990, as amended, and Section 504 of the Rehabilitation Act of 1973.  Harrisburg University strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (Guidelines”) of the Web Accessibility Initiative, to provide equitable access to our courses and resources. Beyond meeting compliance, we also continuously aim to improve the user experience for users with impairments, disabilities, and/or using assistive technologies.

Contact CVSchools@HarrisburgU.edu if you are unable to access any of our web or eLearning content.

Accommodating Students with Disabilities

Harrisburg University complies with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and state and local requirements regarding students with disabilities. Harrisburg University does not discriminate on the basis of race, color, gender, religion, national origin, age, or physical disability. Harrisburg University will provide reasonable accommodations or services to qualified students with disabilities.

Harrisburg University will deem a request for accommodation or services reasonable if the request:

• It is based on documented individual needs
• It does not force the school to fundamentally alter the educational course, compromise its academic standards, or place the disabled individual in a better-than-equal position with non-disabled students
• It does not impose a financial or administrative burden upon the school beyond what is deemed reasonable and customary
• Is it within the scope of the school?

Students who need special accommodations should write a letter to Workforce Programs at Harrisburg University indicating the nature of their special needs. The student must also provide documented evidence of the disability.

Harrisburg University defines a qualified student as one who, with or without reasonable accommodations, is able to perform the essential functions of program or course requirements.

Student responsibility includes:

• Following the accommodation procedure outlined above
• Identifying the disability to Harrisburg University
• Providing and incurring expense for current appropriate documentation (within five years), from a qualified medical or other licensed professional, of the disability and the accommodation or service needed
• Providing a signed medical opinion stating that with the reasonably requested accommodation or service, the student would be physically and/or mentally able to perform the essential functions of program or course requirements
• Being proactive in the submission of all required documents for consideration, as accommodations are not granted retroactively

If a student identifies a disability that may prevent him/her from completing his/her program, completing an externship, or seeking employment in a field for which the program is designed to prepare him/her, Harrisburg University will take all information into consideration, including medical or professional documentation, when determining whether and what type of an accommodation will be made.

Students enrolled in the RX-3000: Pharmacy Technician Professional program are required to participate in an EXPERIENTIAL program component. Students are also required to complete a SIMULATION component within the program. Both components require that the student be able to perform a variety of functions or procedures in order to demonstrate proficiency. Students are required to be able to discriminate increment readings on syringes and discriminate different colored and shaped objects. The student needs to be able to recognize and respond to voices under protective garb and on the phone. Excellent fine motor skills are required. Must be able to stand for long periods of time (8-12 hours), and manipulating needles and syringes while holding their arms out in front of them is required. The ability to stand and work for long periods of time in safety equipment and garb is a must. Students are expected to be able to lift 25 pounds and push and pull carts up to 50-100 pounds. For a complete list of pharmacy duties to be performed by a Pharmacy Technician, please directly contact Ryan Buchar at CVSchools@HarrisburgU.edu.

Harrisburg University will pay all shipping and handling charges for required materials and textbooks. There are no additional fees passed to the student for shipping, handling, or customs duties on international student shipments.

Students who receive an incorrect or incomplete shipment must call their Training Specialist immediately for assistance. Harrisburg University will provide a Return Shipping Label via email or mail that will allow for the return of materials at no cost to the student.

Harrisburg University support staff are available via phone, text, and email. Inquiries submitted will be responded to as soon as staff can during business hours.

All Harrisburg University training is delivered online and is hosted in a virtual environment. As such, the Learning Portal and associated support materials and support agents are reliant upon the operational integrity of a variety of systems and networks. On rare occasions, these networks or systems can “go down”, lose quality, or provide intermittent service. In such events, Harrisburg University will do its best to communicate updates or announcements to students regarding the loss or deficiency in system/network services. In most cases, such events are entirely outside the control of Harrisburg University.